Contact Support
Need help with Simple Media Encoder? We're here to assist you.
How Can We Help?
Whether you're having trouble with audio conversion, need help with video settings, or have a feature request, our support team is ready to assist you.
🔧 Technical Support
Help with installation, crashes, or technical issues
📚 Usage Questions
How to use features, best practices, and tips
🚀 Feature Requests
Suggestions for new features or improvements
🐛 Bug Reports
Report issues or unexpected behavior
Before You Contact Us
📖 Check the Documentation
Many common questions are answered in our version history and feature descriptions.
📚 Check Help Resources
Before contacting support, check our Help Center and Getting Started Guide for common solutions and tutorials.
📋 Include Details
When reporting issues, include your macOS version, app version, and steps to reproduce the problem.
✅ Contact Form Active
Great news! This contact form is now fully functional and will send emails directly to our support team.
Your message will be received and we'll get back to you as soon as possible. For urgent issues, please include your macOS version and Simple Media Encoder version in your message.